How Collaboration Works or Doesn't
summary
A live simulation builds a meeting about a whale‑migration feature with four role‑players whose hidden contexts are concrete: a sleep‑deprived developer, a soon‑to‑leave scrum master, a pressured product owner and a newbie project manager. The demonstration uses the Satir Interaction Model as a four‑step funnel — see/hear, assign meaning, feel, apply rules → respond — and shows how misreads create conflict. Practical fixes: ask clarifying questions, consider alternative meanings, slow down and verify, use simple cues (mute phone, explicit priorities).
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chapters (8)
- 0:00Introduction
- 8:18Product Owner
- 16:29Observations
- 22:52Meeting Misunderstanding
- 23:30City renter action model
- 25:45Family therapists in the workplace
- 29:00How to apply the interaction model
- 33:37The process
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