Meet the Authors of "Conversations with things"
summary
Book-length guide "Conversations with Things" goes from proposal signed two months into the pandemic to publication with Rosenfeld Media about a year later, laying out concrete practices: designing for trust, inclusivity, accessibility, and context from memory tied to data privacy. It flags tools like sentiment analysis as surprisingly weak—sentiment analysis rudimentary—notes Alexa involved ~10,000 people yet still shows edge cases, and argues that gaming/AR‑VR are the earliest adopters where contextual conversation can scale.
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chapters (9)
- 0:00Introduction and welcome
- 1:03Authors’ backgrounds
- 5:18Book creation process
- 8:06Why conversation design
- 10:35Talking like a person
- 13:04Designing inclusive conversations
- 16:12The role of context
- 22:11State of the voice tech industry
- 26:44Closing thoughts and book info
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