Outside in: Better design by looking outwards
summary
Design practice expands by borrowing two disciplines: futures thinking and organizational development. Futures thinking introduces the futures view technique (map trigger → 1st, 2nd, nth‑order impacts), prototyping alternative futures, and stark examples (killing wolves shifts river courses irreversibly) to catch unintended consequences. Organizational development contributes use of self — nine capabilities (cognition, emotion, courage; character, skills, values; self‑work, boundaries, renewal) — and concrete development activities: reflective practice, coaching, feedback loops and strategic stakeholder coaching to actually grow design’s influence.
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chapters (23)
- 0:00Introduction
- 2:30The design bubble
- 8:40Futures thinking
- 12:20Simulation
- 12:35Yellowstone
- 18:10Product Owner
- 19:40Tarot Cards
- 20:55Success Stories
- 21:39The Circle
- 22:07Frustration
- 22:21Why now
- 23:04Organizational change
- 23:55Tools and techniques
- 24:50Use of self
- 26:44Use of self research
- 27:27Cognition Emotion Courage
- 29:04Character Skills Values
- 30:14Self Work
- 32:14Priorities
- 32:29Improvements
- 34:43Conclusion
- 35:09Story
- 35:47Message
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