Radical Collaboration: How team work can make the dream work
summary
Company turns a 10 person team into a cross‑functional crew that builds a three‑month in‑house international tax solution after a failed consultancy attempt, delivers two readable tax calculations, and enables Kiwis to buy into the Allbirds IPO by manually processing orders and staying up nights. Conversion improves 10 percent after a redesigned onboarding, 180,000 people join and users invest one billion dollars while the country’s investor rate jumps 50 percent. Practices: radical collaboration, everyone wears all the hats.
AI-written summary · about
chapters (9)
- 0:00Introduction and personal story
- 4:01Lockdown pivot and North Star
- 7:58Doing what's right over glamorous
- 12:35Breaking silos and team mindset
- 14:46Owning outcomes not outputs
- 17:57Radical collaboration in action
- 21:08Q&A session begins
- 31:24Customer calls and community
- 36:39Closing and call to action
related talks
24mScaling up to synergy, one “Ops” at a Time
49m“Partnership & Trust to Fuel Growth”
36mFostering Cross Functional Collaboration
13mHolistic approach in product design
46mCollaborating without Borders
19mTerms of Engagement: Research as a Team Sport.
36mHow to build an awesome product in challenging times with minimal resources
31mSlowly, then suddenly and all at once: building a design-led culture at Delivery Hero