Terms of Engagement: Research as a Team Sport.
summary
Team research succeeds or fails on concrete trust practices: a high‑trust crew at IBM runs experiments, concludes a VP’s feature won’t meet user needs and saved $1.5M by stopping development; a rapid‑growth Mailchimp squad suffers trust vacuums, misses deadlines and ships weaker products. Key moves are asking what decision will these findings enable you to make, practicing curiosity, vulnerability and clear shared vision, telling collaborative success stories, and prioritizing human relationships over yet another tool or process.
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chapters (7)
- 0:00Introduction to trust in teams
- 3:59High-trust team success story
- 7:55Building trust with new teams
- 10:44Key question for collaboration
- 12:52Sharing team stories
- 16:02Trust over tools and frameworks
- 17:05Practical trust-building steps
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