Dismantling About.com: A remarkable turnaround story
summary
About.com becomes Dotdash by ripping apart a general-interest portal and rebuilding five vertical publishers: health, personal finance, technology (The Flier), home (The Spruce) and TripSavvy. The team audits 20 years of content with a 60-person review squad, removes roughly half the archive, builds a seven-person data science team (five PhDs) and launches brand sites that grow fast: health 12M→17M (+42%), finance 6.5M→13M (×2), tech 3.5M→6.5M (≈×2) and home +40%, then renames the company Dotdash.
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chapters (6)
- 0:00The legacy challenge
- 1:27Initial attempts at change
- 2:46Defining the pivot strategy
- 4:22Executing the brand transition
- 6:35Success of new verticals
- 9:40Rebranding to Dotdash
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