Topgolf mitigated migration risk & elevated uptime with LogicMonitor
summary
Topgolf runs 87 venues with ~60% on‑prem venue infrastructure, RFID and camera IoT, and 7–8 billion golf shots a year, and uses LogicMonitor to unify on‑prem and cloud telemetry (LogicMonitor connects to Amazon CloudWatch). LogicMonitor replaces seven monitoring tools, surfaces dependency dashboards, and enables automation that takes a recurring POS issue from ~15 minutes to reduced MTTR to under two minutes, helps exceed SLAs and sustain 99.99% availability while cutting revenue loss from slow incident resolution.
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chapters (5)
- 0:00The cloud journey framework
- 4:41TopGolf technology overview
- 13:12Hybrid infrastructure challenges
- 22:14Monitoring and consolidation
- 33:59Scaling and lessons learned
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