UNLEARNING: THE CHALLENGE OF CHANGE
summary
Explores unlearning as a deliberate step before learning, claiming organizations stall when old mental models aren’t discarded; defines two types of unlearning (no-habit vs habit-formed) and three levels (individual, team, org). Uses space numbers and paper-airplane exercises plus the backwards bicycle story to show neural pathways take months to rewire. Describes converting improv exercises for the Florida School for the Deaf and Blind successfully, running youth-in-innovation pilots at a food company, and practical steps: surface resistance, hear, show value.
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chapters (18)
- 0:00Unlearning introduction
- 1:27Why unlearning matters
- 3:55Unlearning stories
- 6:47Breaking mental models
- 10:43Why kids adapt faster
- 12:48Beginners' mind value
- 15:42Space numbers game
- 18:14Neuroscience of unlearning
- 20:42Overcoming fear and bias
- 23:14Organizational resistance
- 25:23Seeing new in familiar
- 27:18Building unlearning orgs
- 29:50Steps to facilitate change
- 32:02Paper airplane exercise
- 36:42Disrupting routines
- 38:50Curiosity in innovation
- 40:16Unlearning reviews
- 41:43Summary and call to action
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