February 2018 Highlights
summary
A day-long programme of UX talks focused on improving collaboration between designers and business stakeholders, featuring concrete case studies and practices from companies like Uber, LexisNexis, British Gas, Zendesk, Deliveroo, MOO, Bookatable, Level Therapy and Sage. Sessions cover topics such as product trade-offs and learning at Uber, stakeholder involvement in user testing at British Gas, visual storytelling, distinguishing good UX from dark patterns, conflict handling in teams, data-informed design, using your own product (Deliveroo), designing for stigma (Level Therapy), and building shared language across design and business.
AI-written summary · about
