Chris Hass - UXPA 2017
summary
Human-centered design stays indispensable across domains, with concrete methods like card sorting and usability testing still reliably revealing problems, and a call for ten times more designers focused on electronic health records that actually map clinician and patient workflows. Work on driverless car interfaces and conversational systems (Alexa anecdote) highlights safety and interaction fidelity. Big data demands UIs that make decision impacts obvious to prevent mission‑critical errors, and professional networks function as career lifelines.
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