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4 Fundamentals for Building a great Live Ops Department

on YouTube 21m
Talkat Pocket Gamer Connects London 2023 · 2023-01-23..01-24· [career-development]

speaker

name:Alex Hayley
links:none on file

resources

video:https://youtu.be/EnPOXdhQojg
slides:none on file

summary

A practical playbook: four fundamentals — keep things simple so events are configurable and repeatable, document calendars and ideation to avoid lost knowledge, build variety with quick wins like a 10 coin shop boost and re-skinned challenges, and collaborate with product, economy and analytics to scale. Results: a team of ~20 runs 600+ live Ops activities in a year, achieving net uplift in the tens of millions while onboarding many new staff.

AI-written summary · about

chapters (11)

  1. 0:00Introduction
  2. 1:16Personal insights
  3. 3:42Vision and goals
  4. 4:47Why simplicity matters
  5. 6:32Flexible Live Ops arsenal
  6. 7:36Player engagement strategies
  7. 9:04Live Ops and game loop
  8. 10:06Documentation importance
  9. 13:17Cross-team collaboration
  10. 16:29Four fundamentals summary
  11. 17:52Q&A

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