Swiss cheese, teamwork and other things we should learn from the aviation industry
summary
Crash investigations show teamwork and procedure beat heroics: United 232 uses cockpit resource management and differential thrust to land a DC‑10 with 296 onboard — 184 survive, 112 die. Asiana 214 exposes automation dependency: a Boeing 777 drops to 103 knots (34 knots below safe speed) because pilots misread autopilot engine control. Aviation uses Swiss cheese model, Level D simulators, PACE and MoSCoW for graded assertiveness and priorities, checklists that cut complications 36% and mortality 47%. Advice: practice manual skills (turn off Copilot) and run realistic recovery drills.
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chapters (8)
- 0:00Aviation and teamwork
- 3:00Teamwork and United 232
- 12:30Psychological safety
- 26:32Proficiency and Asiana 214
- 36:03Manual skills in operations
- 42:00Swiss cheese model
- 48:15Checklists and complexity
- 59:06Power distance in teams
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