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Fly the Enterprise: Applying Aviation Lessons to DevOps Teams

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QF32 suffers an uncontained engine failure when a mis‑drilled fuel stub leaks, turbine fragments shred a cable bundle and dozens of systems fault within four seconds; crew follow a 30-second throttle‑back checklist, declare pan‑pan, run diagnostics, and use five cockpit crew to delegate tasks and land an hour and a half later with 469 people safe. Investigation yields a 400+ page report, 40 faulty pipes found, design and software fixes (turbine overspeed protection, pipe wall increase), and clear lessons: pair checklists, pilot flying / pilot monitoring, and formal incident retrospectives.

AI-written summary · about

  1. 0:00Introduction
  2. 0:35Modern Aviation Safety
  3. 7:43Checklists
  4. 11:57Checklist structure
  5. 12:58Checklist example
  6. 15:43Checklists from normal events
  7. 18:11Captain vs First Officer
  8. 19:47The L1011 Incident
  9. 22:07Pilot and CoPilot
  10. 33:55Total CRM
  11. 36:32Fivestep assertive statement process
  12. 39:55Aviation incident investigation
  13. 41:03What do you investigate
  14. 43:38State of the systems
  15. 44:44Planning briefing
  16. 46:36Human factors
  17. 49:50Reasons
  18. 52:00Manual Fuel Balancing
  19. 53:23Fuel Leak
  20. 55:41Crash
  21. 57:13Safety Recommendations
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