Building Trust in Teams
summary
Trust directly improves software quality by making people safe to fail and collaborate; concrete tactics include weekly in-office code‑review lunches, shared pizza, cross‑team install shadowing, and volunteering together to create shared experiences. Remote practices are specific: equip remote staff with high‑quality headsets (~$200), schedule video coffee chats, and run month‑long reciprocal exchanges (not a week) so an influencer embeds trust across sites. These steps reinforce autonomy, mastery, and purpose.
AI-written summary · about
chapters (42)
- 0:00Intro
- 0:30The Animal Highway
- 1:15Wild Life
- 2:07Star Wars
- 3:19Podcasts
- 4:37Business ventures
- 4:49Strange Loop Networks
- 5:11Tol Eric
- 6:09Podcast
- 7:37The 7 Habits
- 10:48Trust
- 11:24Shared Values
- 12:00Safety
- 12:40Risk Failure
- 14:40Product Defined
- 15:34Customer Value
- 16:03Leadership
- 16:46Authority
- 17:32Influence
- 19:55Communication
- 20:38Instant Messenger
- 21:37Email
- 22:28Phone calls
- 24:35Conference calls
- 26:44Pizza
- 27:01Share Values
- 28:37Group Lunch
- 29:34Lunch and Learn
- 32:50Be Kind
- 33:11Stuff is Easy
- 36:26Food Bank
- 37:15Nicknames
- 38:32Habitat for Humanity
- 41:09Offsite
- 42:27Remote Workers
- 48:53Owning Up
- 49:18Real Apology
- 50:16Sharing Value
- 51:10Communicating
- 51:33Leading yourself
- 54:07Thinking in roles
- 55:02Being vulnerable
