Why are we scared of user research? A phony classification
summary
Most free software projects do no user research and the talk claims that tiny studies change that: a four-category taxonomy of naysayers (scratchers, squirmful, dismissive, defeatist), practical methods like six interviews or five-user usability tests with 45-minute sessions, remote tooling (gmeet, OBS Studio, YouTube) and low-cost incentives (training, stickers, thank yous). Analysis uses affinity diagrams and can be done solo in about 1.5 hours; research is framed as repeatable small studies rather than expensive labs.
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chapters (12)
- 0:00Start
- 0:05NO DESIGN WITHOUT RESEARCH
- 2:02CAN INTERACTION DESIGN EXIST WITHOUT RESEARCH?
- 3:01The itch-scratchers 2. The scornful
- 5:11When you release your code, you release your itch
- 5:36THE SCORNFUL
- 7:06THE DISMISSIVE
- 8:21Great designers are like great novelists, acute observers of human behaviour.
- 16:19DO RESEARCH PERIODICALLY (E.G. ONE USER INTERVIEW PER MONTH)
- 16:46RESEARCH IS NOT AN ACTIVITY: IT'S AN ATTITUDE
- 17:17JUST SOFTWARE
- 17:33GOOD SOFTWARE
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