Thorny Problems in Open Source Community Management
summary
Drupal Community Working Group enforces a code of conduct since 2013 and handles harassment that originates off-platform by focusing on impact not venue, uses anonymous informal reports and private corroboration to act on whisper networks, offers Sage Sharp enforcement training to event organizers, coordinates event ban enforcement across decentralized conferences and virtual spaces, and treats reinstatement as a slow, evidence‑based process with a roughly 50/50 success rate for redemption depending on severity and demonstrated accountability.
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chapters (7)
- 0:00Introduction to talk
- 2:12Drupal community background
- 8:30Harassment outside community spaces
- 15:30Handling unreported incidents
- 18:43Enforcing event bans
- 21:10Accountability and redemption
- 22:55Closing remarks and Q&A
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