Mobile - Is it only the second inning - Part 1
summary
Panel argues carriers are losing the subscriber to Apple/Google and must stop selling only bits and minutes; a head-to-head benchmark pits seven carriers (1.2B subs) against Apple+Google (1.2B) and finds 13x R&D spend per employee and far higher services cash per user on the tech side. Concrete moves that work: Orange Money success in Côte d’Ivoire/Senegal, bundled Spotify and mobile TV plans that don’t count data, and mobile wallets integrating GetTaxi — all built and deployed to increase loyalty.
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