Creating a culture of continuous improvement
summary
Leadership joins a scale‑up and spends four months meeting every team, inventorying problems, then replaces arbitrary ship dates with metrics-driven accountability, sets company WIGs and seven prioritized sub‑WIGs reviewed every six weeks, and formalizes a data vision (Spotify dibs + Toyota A3). Teams run mandatory retrospectives for wins and failures, archive notes in Confluence, and reduce cross‑team dependencies. The result is a visible shift to faster learning and measurable improvement across stages within four months.
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chapters (10)
- 0:00Start
- 5:15Benefits
- 13:50What I learned
- 20:59Wildly Important Goals (WIG)
- 22:06Sub-WIGS (SWIGS)
- 25:08On dates
- 27:40Accountability without dates
- 29:03Driving data-driven decision-making
- 30:37Retrospectives everywhere
- 31:36Collect the learnings
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