Agile goes public-using a dialogical approach in the French administration
summary
French national statistics institute uses a 15‑year dialogical campaign (no framework lock‑in) to grow agility: awareness → desire → knowledge → empower → reinforce. Tools include Heart of Agile, solution‑focused coaching, Liberating Structures, Open Space and a four‑day managing dojos course for managers. Outcome: some hierarchical levels removed, local “minimum viable agility” per team, faster escalation of bad news, and improved employee‑experience metrics showing teams don’t want to return to the old way.
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chapters (15)
- 0:00Introduction
- 1:52Critique of agile narratives
- 3:00Systems and change
- 6:56Dialogue and social constructivism
- 8:46Agile in French administration
- 10:14Dialogical transformation
- 12:01ABCDE model steps
- 16:19Empowering middle management
- 19:56Conflict management techniques
- 21:23Results in administration
- 24:18Resistance and learnlessness
- 26:01Rigidity versus fluidity
- 28:33Employee experience metrics
- 30:44Recommended resources
- 32:14Q&A
