Crowdsourcing in Urban Governance
summary
Discusses using crowdsourcing to engage city residents in municipal governance, arguing it’s a top tool for gathering many citizen ideas and fostering loyalty by offering participatory decision-making. References the idea (via Elon Musk) that crowdsourcing should be a standard instrument for organizations.
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chapters (10)
- 0:00Introduction
- 3:50Government-resident interaction issues
- 7:25Crowdsourcing in Moscow
- 11:45Successful project examples
- 16:03Resident problem-solving
- 21:03Crowdsourcing directions
- 25:14Project implementation errors
- 30:28Team and methodology errors
- 35:33Solution execution guarantees
- 39:48Q&A
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