Designing Culture
summary
Claims that culture is how teams act on beliefs and that design skills can shape culture into repeatable practices. Concrete tools: animal cards to surface individual values, dinner parties to surface shared values, a distributed failure zine that creates vocabulary and increases willingness to share work in progress, and office gratitude post walls that raise recognition. Practices include quarterly culture retros and a downloadable Dropbox kit. Examples are implemented at Dropbox and report clearer norms, more transparency, and higher recognition.
AI-written summary · about
chapters (15)
- 0:00Intro
- 0:13Shoutout to our biggest supporter Figma
- 0:47DESIGNING CULTURE
- 1:37Myjob as a program managei is to take the pain out of the creative process.
- 1:51How do creative teams work?
- 3:25Culture is civilization at work.
- 3:44Why does culture matter?
- 5:30The #1 reason CFOs leave their company is not due to business performance, but cultural alignment.
- 5:49How to design culture
- 6:37Learn what each individual values.
- 9:37Identify which behaviors make your values real.
- 10:56Establish norms that reinforce and reward each behavior.
- 13:26Continuously evaluate.
- 16:34WORKER'S RIGHTS ARE WOMEN'S RIGHTS
- 17:52Culture is the act of creation, not the act of consumption.
related talks
30mCulture Transformation Distilled
31mCulture is Still a Challenge
59mThe Science of Culture Change
21mEngineering Culture: A Shared Build
52mSecrets of a Strong Engineering Culture
21mThe culture of process
29mCulture is Not a Game, But Created Like one!
16mUsing core values as the operating system for company culture