Design & Business During COVID-19
summary
A briefing from a 3,000‑member forum reports that digital transformation accelerates, many teams pivot to designing for the social‑distance economy, and — surprisingly — some groups secure increased budgets to build design systems and design operations. Examples include shifting whiteboard studios into tools like Freehand, rethinking hiring and travel, and a rise in psychological safety. The claim: design is now the business’s voice of the user, measurable by faster experiments, fewer wasted dev cycles, and concrete operational investments (books cited include Business Thinking for Designers).
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chapters (16)
- 0:00Introduction
- 1:04Design Leadership Forum overview
- 3:13Remote leadership challenges
- 5:20Digital transformation accelerates
- 6:44Designing for social distance economy
- 8:06Investment in design systems
- 8:50Design as business problem solver
- 9:53Humanizing workplaces
- 12:17Democratization of remote teams
- 13:22Optimism and new ways of working
- 14:46Reimagining innovation centers
- 16:31Permanent remote work potential
- 17:14Reduced travel and collaboration
- 18:16Remote hiring and onboarding
- 19:18Design’s business value
- 20:20Resources and closing
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