The psychology of communicating online
summary
Psychology claims that online communication is shaped both by missing nonverbal cues and by users repurposing features, arguing for an affordances view between determinism and constructionism. Evidence includes UK stats (49% instant messaging, 74% email), lab tasks plus screen-captured chats showing long pauses, deletions and no greetings, a Tinder example where a Liam Neeson pickup line succeeds, Reddit/AskReddit contrasts, and a collaboration with Staffordshire police to retrain social‑media responders; also a practical tooling gap for mobile screen capture.
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chapters (17)
- 0:00Introduction
- 3:53Online communication and politics
- 5:28Online dating
- 6:35Online communication
- 7:30cues filtered out theories
- 12:10features of the medium
- 13:16determinist vs constructionist theories
- 15:37affordances
- 17:35experiments
- 19:21questionnaires
- 21:01focus groups
- 21:56naturally occurring data
- 23:15how people open a conversation
- 26:16tinder
- 27:33reddit
- 30:40my participants
- 34:41conclusion
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