The Art and Science of Communication
summary
Claims six reasons engineers “suck” at communication, five reasons to care, and two live experiments (an optical-illusion size test and the Economist decoy pricing example) to show biased judgment. Presents a practical framework: two pyramids with six questions (self: awareness, integrity, range; other: interpretation, empathy, adaptability) and concrete metrics: $26,000 per employee lost productivity and 17 hours a week wasted for a 100-person company. Offers a four-week course Algorithms for Influence with three free spots and a pragma50 discount.
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chapters (8)
- 0:00Introduction and setup
- 1:10Why communication matters
- 5:26Human biases in communication
- 11:05Career impact of communication
- 15:36Six-question communication framework
- 25:56Seniority and communication
- 26:40Course announcement
- 28:12Q&A session
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