How to Lead Open Source Projects and Teams with Better Feedback
Talkat Open Source Summit Europe 2023 · on Wednesday, 2023-09-20· at 11:25· Room 3A (Floor 3), Abandoibarra Etorb., 4, 48011 Bilbao, Bizkaia, Spain·
summary
Explains a concrete feedback recipe: pair clear positive examples with specific negatives and end with praise using the sandwich method; give why something is good, explain what is wrong, and include a concrete call to action. Recommends letting a PR sit one week for community comment, uses GitHub discussions and the GitHub Accelerator experience as governance examples, treats linters and bots as gatekeepers but urges bots first, humans parallel reviews so automated checks don’t replace human rationale.
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chapters (16)
- 0:00Leading open source with feedback
- 3:55Feedback in open source
- 12:01Positive feedback tips
- 14:54Constructive negative feedback
- 16:44Sandwich method for feedback
- 19:34Feedback in physical and digital spaces
- 22:29Feedback principles and waterfall effect
- 23:37Q&A on community feedback
- 25:49Receiving feedback as Pandoc maintainer
- 27:18Encouraging PR review engagement
- 28:43Contributor apathy in feedback
- 31:13Gut feeling in feedback decisions
- 33:03Automated bot vs human review
- 36:13Equitable feedback for diverse contributors
- 38:26Feedback to open source users
- 41:15Closing remarks and Q&A
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