The Other Side of Empathy
summary
Argues that empathy improves open source and team work by naming four concrete tenets: context, constructive feedback, communication, caring. Cites tools and fixes: code comments and README files, GitHub contributing.md and issue templates, a Slackbot prompt that asks for details instead of “sucks,” and an AVR Girl test‑pilot app bundled with a CLI that automates hardware tests and gathers opt‑in logs — a working example that increased useful contributions. Mentoring and screencasts are proposed practical steps.
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chapters (12)
- 0:00Start
- 1:38Why Do I Care?
- 3:01What Is Empathy?
- 3:32Where Did It Come From?
- 4:49Breakdown
- 5:38How It Relates
- 7:55Remembering Context
- 11:09Constructive Feedback is...
- 14:21"You" Statements
- 15:10How We Communicate
- 16:54slack
- 17:54Do You Care Enough...
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