How to avoid UX-traps with a deck of cards

on YouTube ↗01h 03m

" summary

Explains a concrete QA workflow: use the Tenets and Traps deck of cards to log exact UI failures (invisible elements, memory challenges, slow responses) while a non-developer tries a key task, then prioritize fixes. Claims a 15-second redirect becomes one second — saving 15 seconds saved per use and scaling to 600 hours per year for a 200‑person company. Notes Microsoft’s internal tool is reused at Facebook, Google, Oculus and Amazon and shows which traps have simple remedies and measurable ROI.

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" chapters (51)

1. 0:00Intro
2. 3:29Saving time
3. 4:04Wasted hours
4. 4:52About Jessica
5. 5:16About the podcast
6. 5:27Bestselling UX book
7. 5:49Psychology of Everyday Things
8. 6:31UX books
9. 7:32UX conventions
10. 8:04Microsoft UX research team
11. 10:13A systematic approach to UX
12. 10:38What are tenets and traps
13. 10:57What are tenants
14. 13:03Tenets
15. 13:48How to work with this
16. 17:38understandable
17. 19:38dumb user
18. 25:09invisible charms bar
19. 27:43invisible text
20. 27:54email example
21. 28:36candy scratch
22. 29:09car page
23. 30:17passwords
24. 32:43forced syntax
25. 33:41comfortable
26. 34:29clipping
27. 35:51reading
28. 36:11responsiveness
29. 39:10slow nonresponsive
30. 39:31how to prevent this
31. 41:28Captive wait
32. 42:12Efficiency
33. 43:32Movie Tickets
34. 45:44DevOps
35. 47:04forgiving
36. 47:20book
37. 47:45forms
38. 48:27discrete
39. 49:02ATM
40. 49:29Facebook
41. 51:03Hackathons
42. 51:52Shopping
43. 54:25Learn habits
44. 54:59Three traps
45. 55:33Canvas
46. 55:58gratuitous redundancy
47. 57:27right or left
48. 57:44a sense of home
49. 58:49Netflix
50. 59:24Beautiful
51. 59:51Professional

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