Eleftheria Batsou-UX vs UI: It’s easy to create a good looking product, but what about a useful one?
summary
Gives the 10 usability heuristics (Nielsen Norman) with concrete examples: a rideshare app that must save favorites and show real‑time location, Coursera‑style recognition cues, Trello‑style tiny docs. Shows methods used: user interviews and card sorting, personas, wireframes, user testing with recruited participants via HR or paid platforms, and mining support tickets. Prescribes actionable fixes: undo and back button for errors, visible system status, shortcuts for power users, larger fonts and white backgrounds for readability, and a checklist of consistency and minimal‑design rules.
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chapters (7)
- 0:00Start
- 13:09Visibility of System Status
- 14:54User Control And Freedom
- 15:50Consistency And Standards
- 16:26Error Prevention
- 19:40Aesthetic And Minimal Design
- 22:07Help And Documentation
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