DevOps ICU: Improving DevOps Results by (Correctly) Integrating UX
summary
Argues that integrating UX into DevOps prevents wasted builds and saves money by catching problems before code is written, using quick research like a tree test via Optimal Workshop (about $99) where only 7 of 40 participants found the correct menu — a concrete surprise that triggers redesign rather than a refactor. Recommends putting UX two sprints ahead on agile teams, prototyping and testing full workflows, and tracking measurable outcomes (app reviews, installs/uninstalls, support tickets) so the minimum viable release is actually valuable.
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chapters (11)
- 0:00Start
- 12:012016 American football game
- 13:12UCD process: Requirements & Audits
- 15:51UCD process: Information Architecture (IA)
- 16:30UCD process: Interaction Design (IxD)
- 32:51You never get a second chance to make a first impression
- 33:40Lean MVP = Minimum Valuable Product
- 40:14Agile Manifesto Principles support UX
- 41:38The biggest UX-Agile problem: time estimation
- 44:02UX designs and tests user workflows
- 52:02Measuring DevOps goal achievement
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