How UX Saved My DevOps
summary
A ~23-person DevOps team fixed communication and prioritization by using UX-style workshops and making work visible: backlog triage (ops backlog ~4× dev), adding automation goals to the roadmap, and a roadmap board with logos showing who is involved. Concrete methods used were speedboat retros, 5 Whys, Six Thinking Hats, and developer personas; a 90-minute workshop produced an agreed battle plan that triggered environment automation (Docker) and increased operational engagement.
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chapters (18)
- 0:00UX and DevOps love story
- 3:28What is DevOps
- 5:34UX explained
- 8:02DevOps meets UX
- 10:28Diagnosing team problems
- 11:53First collaboration steps
- 14:00Speed Boat workshop
- 16:47Better communication
- 17:50Automation goals
- 19:57Collaborative dashboard
- 20:405 Whys workshop
- 24:30DevOps culture
- 25:35Six Hats workshop
- 31:12Workshop results
- 33:17Developer personas
- 37:13Methods and results
- 38:14Applying these methods
- 40:24Conclusion
