~/talk

How thanking people can lead to a better culture

Talkat NDC London 2019 · 2019-01-30..02-01· [soft-skills]
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slides:none on file

Argues that genuine public thanks raises oxytocin (the “bonding” chemical) and beats dopamine-driven incentives, using a New Zealand case: a micro‑bonus system called Bonusly that gives everyone 200 points/month (≈NZ$20) and displays a public leaderboard. Small, social rewards make quiet contributors visible, lift morale after profit warnings, and avoid commission-style perverse incentives; the system increases daily, sincere thank‑yous, improves cross‑team awareness, and correlates with measurable rises in employee happiness and engagement.

AI-written summary · about

  1. 0:00Intro
  2. 1:15What is happiness?
  3. 1:57Dopamine The reward drug
  4. 3:34The love drug
  5. 5:17What does this have to do with workplace culture?
  6. 6:43Oxytocin The bonding drug
  7. 7:09Gratitudes can be part of workplace culture
  8. 8:22Tools help
  9. 9:56Happier workplace
  10. 10:35More visible contributions
  11. 12:00Start thanking people today
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