The Feedback Culture in a company: our "Coin" for Recognition
summary
A lightweight recognition system: every employee receives 30 CLA coins per person per quarter and spends them via a Slack command /claracoin (public or private), tagging recipients and reasons; a bot tracks balances and a quarterly raffle awards cheap gadgets to six drawn interactions and one Amazon gift winner drawn quarterly. Implementation takes a few days and minimal cost, it logged 1,530 coins last quarter, and other countries in the group are already asking to scale it.
AI-written summary · about
chapters (9)
- 0:00Feedback culture intro
- 1:08Proud to work here
- 4:45Self-determination theory
- 9:01Introducing Clara coin
- 12:54Clara coin for feedback
- 13:58Results and scaling
- 16:26Limitations and future
- 17:51Psychological safety
- 20:18Closing remarks & Q&A
related talks
44mHow to Build Amazing Incentives and Rewards Panel
26mAre we being inclusive with our community recognitions?
13mHow thanking people can lead to a better culture
23mTackling New Challenges in a Virtual Focused Community
27mTEC: Cultural Practices in Self Governing Communities
17mDo you have a minute? A better approach to feedback culture
45mBadging and Beyond: Rubrics and Building a Culture of Recognition as Com
52mFacilitating Safe and Inclusive Feedback