The Gig is Up: Radical Shifts That Save Cultures, Teams, and Companies
summary
Software teams are killing morale and sometimes people and the remedy is concrete: form a startup-grade care project (he describes a nursing-care app started after a family ALS case), adopt rehumanize practices, and build true alpha leaders who deflect toxicity and lift others. Cited data: a disruptive “mole” cuts group output 30–40%, Pygmalion-style boosts show ~27 and ~17 IQ-point gains, phone-ask phrasing nets 422% compliance, and scholarship stories raise donations 142%/171%. Practical moves: create safety, give the magical feedback that signals belonging and high expectations.
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chapters (4)
- 0:00Start
- 35:16Let's do a quick experiment.
- 37:33The Harvard Test of Inflected Acquisition
- 44:07What if your job title is leader?
