The awful design of everyday things
summary
Argues that recurring design failures cause needless documentation and cites concrete IoT examples: an oven with confusing oven dials that forces people to keep the manual, dishwashers that spit 20‑character fault codes and need networked alerts, non‑interoperable smart bulbs that require different apps, and alarm panels so unusable they bury fixes in a 300 page manual. Claims people make ~30,000 choices a day, shows simple sensors, cameras, Bluetooth/QR delivery of help, and small automation (washing‑line rain alerts, elevator routing) that already works when designed correctly.
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chapters (13)
- 0:00Intro
- 0:56Douglas Adams quote
- 1:32Definitions
- 2:18Roaring Twenties
- 2:54The Design of Everyday Things
- 10:28A Different Future
- 11:41The Internet of Things
- 12:49Robots
- 16:18Security
- 17:33Office
- 18:22Time
- 20:56Questions
- 23:04Recap
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