How to deliver effective customer workshops and webinars virtually
summary
Practical checklist for a virtual workshop: target a single persona, state a clear learning objective (example: Amazon Transcribe — learn to transcribe mp3), and break content into modules (modules ≤ two hours, sections ≤ 30 minutes). Use Event Engine or CloudFormation to preprovision labs, limit copy‑paste, provide architecture diagrams, annotate platform icons, and give early attendees a slide/whiteboard. Staffing ratios: 1:10–1:12 for assisted labs, 1:20–1:30 for hands‑on webinars; cap workshops under two hours because sessions that run longer tend to lose about half the audience.
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chapters (7)
- 0:00Intro
- 0:48Agenda
- 1:16Why is this important
- 2:05Design and planning
- 7:16Building the content
- 12:05Dos and Donts
- 18:33Recap
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