Building a plane in flight to immunize a province during a pandemic
summary
British Columbia builds a provincial vaccine system in nine weeks on Deloitte Health Connect and Salesforce, uses AWS (including Amazon Pinpoint SMS) and Akamai waiting room, and integrates call centers, Red Cross and airlines. The platform ships 14 major enhancements, moves bookings from ~30k to over 100k/day, logs 3.7M first doses (≈80%), 2.5M second doses (≈54.4%) and 6M+ administered, and runs live with mostly digital check‑in and inventory tracking. No paper clinics.
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chapters (20)
- 0:00Introduction
- 2:03British Columbia
- 3:35BC VC Solution Overview
- 6:30Flight Plan
- 7:15Preflight
- 10:45Launch
- 14:10Flight
- 17:00Stats
- 17:50Digital Solution
- 18:58Data
- 19:47Travel Tips
- 23:35Have Fun
- 24:07DC Vaccines
- 25:20Closing
- 26:13Vendor Value
- 27:43Leadership Principles
- 29:09Power of the Cloud
- 30:55Communication
- 32:42Why AWS
- 34:27One word answer
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