Emotional intelligence - the missing skills in your product stack
summary
Argues that emotional intelligence matters more than technique, citing a 1918 survey of 30,000 engineers where character outranked technical skill, and modern studies showing daily five‑minute reflection can boost performance ~23% and people with higher EQ earn about $29k more. Proposes a know thyself / accept thyself / improve thyself trilogy with concrete practices: five‑minute morning/evening journaling, a trusted critic feedback list, small experiments using a learn‑act‑adapt loop, box breathing and simple movement for conflict, the drama triangle for roles, and behaviour‑based hiring questions.
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chapters (33)
- 0:00Introduction
- 2:40What is success
- 3:45Charles Riborgman
- 6:42Flash Forward
- 9:47What is emotional intelligence
- 12:37Overfocus
- 13:02Roadmaps
- 13:49Hiring
- 14:28Reframing our narrative
- 14:59Developing your EQ
- 16:26Internal and external selfawareness
- 17:28Balance
- 20:01Selfreflection
- 21:06Why
- 22:25Identify high level patterns
- 23:01Accept thyself
- 24:19Trusted critic
- 26:02Improve thyself
- 26:16Learn act and adapt
- 29:01Conflict management
- 29:18Why conflict management
- 30:47How challenging conflict is
- 32:30Getting comfortable and confident in conflict
- 33:30Physical response
- 37:21Let it go
- 39:03Golf swing
- 40:43Thinking and feeling
- 41:37Emotions
- 42:37Behavior
- 43:54How to move
- 44:24Building experiments
- 45:58Start with selfawareness
- 46:23Conflict and emotional intelligence
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