Performance Management: the new team responsibility
summary
Presents a concrete alternative: a lightweight team 360 process implemented as the Team‑sense tool, combining competency ratings, strictly anonymized team charts and a short verbal feedback form based on nonviolent communication — lightweight team 360 and commendations and recommendations. Runs as frequent exchanges (over a year of trials, used by 25+ teams and producing 500+ verbal feedback items), keeps individuals in control of sharing, and yields survey results where a clear majority report improved individual and team effectiveness despite 11–15% neutral/negative responses.
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chapters (12)
- 0:00Performance management journey
- 2:15Team productivity research
- 7:42Bad behaviors in teams
- 9:09Traditional feedback limits
- 13:08Team-oriented feedback discovery
- 17:24Manual feedback challenges
- 20:14Nonviolent communication
- 27:25Feedback as team responsibility
- 31:17Team-based performance values
- 35:15Visible team competencies
- 38:51Team ownership of performance
- 41:24Agile performance outcomes
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