Fireside chat: Digital Public Infrastructure
summary
Claims a reusable national platform called Digit (MIT licensed) powers urban services: 260 million users across ~2,500 towns, a $700M ecosystem of government, NGOs and vendors, and a modular COVID certificate built in ~3 months and reused in five countries. Uses Kafka-scale components where needed but advocates lighter stacks for small countries, publishes code on GitHub, and accepts volunteers. Concrete impacts: complaint resolution drops from ~23 to 4 days in adopters, frontline throughput rises from ~2 to ~15 transactions, and 100 towns go live in 90 days.
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chapters (9)
- 0:00Digital public infrastructure intro
- 6:02Government tech transformation challenges
- 10:33Finding champions
- 18:36Scaling digital solutions
- 25:29Open source and civic tech
- 33:59Sustainability of public digital goods
- 44:12Partnerships and co-creation
- 56:21User research and impact
- 1:01:15Q&A
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