Agile Data Governance: Measure Anything vs Consistency and Reliability
summary
Grofers shifts from opinion to measurable signals by back-correlating early events to six‑month retention: three orders in three months becomes the habit threshold, customers who skip staples show an odds ratio 0.5, and deep discounts drive one‑time buyers not retainers. A six‑month cleanup builds a git‑backed schema registry with PR approvals, automated QA and staging, and uses Segment for event plumbing. Orange Cash subscription lifts retention. Result: inventory‑led pivot, 2M monthly customers across 21 cities.
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chapters (8)
- 0:00Start
- 5:06Nps
- 5:50Product Quality
- 8:07Internal Dysfunction
- 13:48The Reforge Framework
- 15:17Habit Formation
- 16:02Odds Ratio
- 27:41What Are the Steps That You Advise To Create Data Governance in a Regulated Organization
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