Bugs in Collaboration: "Learning from Incidents" Edition
summary
Identifies concrete collaboration failures — secretive names and automation that trap people (one engineer deleted a grid computing cluster with one unprompted command), self-blame, poor listening and competitive conversation — then gives practical modulators to fix them: GRAPE: grit, residuality, anti-fragility, psychological safety, empathy. Uses lived incidents (a six‑week chemo plus daily radiotherapy episode, volunteering with the Samaritans) as real tests of those modulators, shows what changes stick, and reports a cancer‑free diagnosis three months after treatment.
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chapters (13)
- 0:00Introduction
- 0:39Confession
- 2:05Stories
- 3:47Thought Experiment
- 6:48Blame
- 11:24Step it back
- 18:54Surprise
- 38:47Losing weight
- 39:02Empathy
- 40:31Chemotherapy
- 42:45Samaritans
- 44:49Think about modulators
- 46:32Maya Angelou quote
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