~/talk

The Endgame of SRE

Talkat SREcon23 Americas · 2023-03-21..03-23· [engineering-leadership]
slides:none on file

A production deploy includes a schema rename that schema migration fails mid-deploy; the CI/CD system rolls back but the half-applied change leaves another service throwing errors until a DBA manually restores table names. Customer-facing SLOs error budget tripped via SLOs detect the outage. A developer adds detection to the pipeline and added schema check to CI/CD pipeline so future migrations fail fast; the fix ships before the retro, proving the socio-technical gap — not the tooling — caused most harm.

AI-written summary · about

  1. 0:00Introduction and Scenario
  2. 1:54Meet the Teams and Incident
  3. 5:11Investigating Team Disco
  4. 9:13Organizational Pressures
  5. 13:18Toxic Environments
  6. 18:36The Incident Story
  7. 21:50Root Cause Analysis
  8. 27:02The End Game of SRE
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