Unpacking the Social and Emotional Dimensions of Security and Privacy User Engagement
summary
Representative survey of 496 U.S. participants using mixed qualitative and quantitative methods with sentence‑completion tasks finds S&P seen as important but boring and complex, conversations rare due to perceived social norms, disinterest, and knowledge gaps; most rate themselves above average in protection. Basic practices (updates, antivirus) aren’t labeled paranoid, while camera‑covering, avoiding social media, or reading policies are. Interventions suggested: reduce complexity, enhance self‑efficacy via tangible feedback, use social prompts/storytelling and incentives, and display peer measures (e.g., social password meters).
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chapters (8)
- 0:00Social and emotional security engagement
- 1:58Research methodology and survey design
- 3:25Security and privacy perceptions
- 5:10Making security and privacy enjoyable
- 7:37Social barriers to security discussions
- 9:45Paranoia stereotypes in protection
- 11:11Key takeaways and recommendations
- 12:14Q&A
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