Build Privacy into Your Products and Gain User Trust
summary
Argues that embedding privacy into products reduces liability and boosts trust by doing concrete work: create a cross‑functional trust team, inventory every data point in a simple data inventory spreadsheet (Google Sheet), draw data flow diagrams, map retention and access, and track progress with OKRs. Practical tools include auth systems, S3/log audits and vendor reviews; outcomes are cleaned legacy systems, faster incident response, verified privacy claims, fewer surprise data stores and documented onboarding and certifications.
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chapters (17)
- 0:00Intro
- 1:13Disclaimer
- 1:51Regulations
- 4:19Search Warrants
- 5:15Data
- 6:28User Trust
- 8:14Framing a Problem
- 8:27Data Collection
- 11:06Truss Team
- 12:13Alignment
- 14:00Example
- 15:49Data Flow Diagram
- 17:18Lessons Learned
- 17:38What Worked
- 20:43Clean Up
- 23:27Ask Questions
- 24:09Apply it
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