How to Design and Execute Superior Employee Privacy Practices
summary
CPRA enforcement expands consumer-style rights to employees (access, correction, deletion, opt-out, portability, limits on sensitive data) and kicks in for regulators from July 2023; Forrester finds 47% of Californians already ask companies to stop selling data and predicts 70–75% by year end, while 34% of employees currently fall into a complacent segment. Recommendations include Forrester Employee Privacy Segmentation, 2,000+ privacy-decision surveys, prioritizing discovery and prioritize unstructured data, tighten contracts, set retention rules and minimize collected data.
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chapters (22)
- 0:00RSAConference 2023
- 2:45Consumers' privacy awareness and activity grew rapidly
- 10:01Privacy regulations have common requirements
- 11:01Prepare to manage employee privacy
- 12:01Welcome to the age of employee privacy
- 18:44Regulators are taking employee privacy seriously
- 19:49Companies worldwide also prioritise employee privacy
- 21:41Best practice: define what's employee personal data
- 24:09Best practice: prioritize unstructured data
- 26:04Best practice: target "unusual" data repositories
- 27:31Best practice: get serious on data retention
- 29:01Best practice: focus on data minimization
- 31:05Write it: employee privacy. Call it: employee trust.
- 33:04The cost of breaching employee trust
- 33:41Forrester's seven levers of trust
- 34:42Empathy is critical to employee trust
- 35:52Employees' privacy attitudes and behaviours are not binary
- 36:50Meet Our Employee Privacy Segments
- 39:45Controller and cooperative employees limit the amount of data they share
- 40:11Cynical employees are the most concerned about third party data sharing
- 41:19Focus on empathy and understand your employee privacy segments to optimise employee privacy
- 44:23Go get ready for employee privacy
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