Conversations for the masses
summary
Shows concrete stacks and wins: uses Azure Bot Service + Bot Framework emulator to build one codebase deployed to Teams/Skype/Slack/web, adds LUIS and Cognitive Services for speech/text/image, and demos a Contoso flower bot that works across channels. Cites milestones: speech WER down to ~5.9%, Messenger >1B MAU, WeChat 200M cards, and the DoNotPay bot fighting 160,000 parking tickets. Includes QnA Maker for FAQ-to-bot and notes privacy/legal incidents (police subpoenaing Echo).
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chapters (13)
- 0:00Introduction
- 1:46History of machine conversations
- 5:45Conversational canvases
- 12:30Digital assistants
- 17:48Machine learning
- 24:45Maltese Falcon
- 25:13Bots
- 31:55Bot Framework
- 41:27Bot Services
- 47:37Dialogue Design
- 48:44The Fourth Industrial Revolution
- 50:16QA Maker
- 52:50Things to consider
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