Discover the Quality Coach role and their Toolbox
summary
A defined Quality Coach role claims to move quality from a phase to a team responsibility by pairing testing with development and running lightweight assessments. Practiced tools include a gamified team health check (Spotify‑inspired), the SOON funnel for translating “what success looks like” into next steps, and a per‑team backlog of actions prioritized against management goals. Applied across six or seven teams, this starts small, surfaces concrete obstacles, and triggers team‑owned improvements over months.
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chapters (20)
- 0:00Quality Coach role
- 2:12Agenda
- 3:18Teaching vs coaching in quality
- 4:42Shift to quality engineering
- 6:07Quality Coach role
- 7:32First challenges
- 10:29Proving value
- 11:30Clarifying role
- 12:13Collaboration with Agile Coaches
- 12:58Toolbox for Quality Coaches
- 14:23Team health checks
- 15:07Active listening
- 15:51SOON funnel technique
- 17:21Open questions
- 18:25Q&A
- 18:47When to consider role
- 19:28Coaching vs leading
- 20:35Role impact
- 21:58Agile and Quality Coach synergy
- 23:03Closing
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