Stakeholder Management is a Testing Superpower!
summary
Claims that stakeholder work is the testing superpower and shows how to prove it: mapping stakeholders and risk, using a run chart showing defect prevention, flipping defect leakage into 99.4% test effectiveness vs industry ~96%, building a weekly test assurance board, reconfiguring tooling and metric feeds, and examples where a marketing veto and once‑bitten bias derail plans. Concrete numbers, the specific charts and meetings used, and whether interventions restored trust determine whether it’s worth watching.
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chapters (12)
- 0:00Introduction
- 5:47Stakeholders in testing
- 8:19Context shapes stakeholders
- 14:40Negative perceptions harm
- 24:32Cognitive biases in testing
- 34:49Early concern detection
- 37:16Stakeholder mapping
- 41:11Value through information
- 47:12Data and Deming’s principles
- 53:36Transparency and advocacy
- 55:41Summary
- 56:03Q&A
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