You don’t know what you know until you find out – Guide for doing QA Assessments
summary
Claims a repeatable assessment that uncovers real causes and gets budget by combining structured inquiry with practical artifacts. Uses ~30 one-to-one interviews over ~4–5 weeks, distills qualitative answers into themes, runs 2-hour co-creation workshops to ideate, applies Double Diamond + systems thinking to converge on fixes, and delivers a final report with roadmap and prioritized actions. Shows where latent capabilities, test environments, communication silos, and data gaps actually matter.
AI-written summary · about
chapters (11)
- 0:00Introduction
- 2:13Why quality assessments matter
- 5:08Systems thinking and awareness
- 9:47QA assessment challenges
- 12:19Structured knowledge approach
- 14:27Effective interviews
- 19:23Categorizing findings
- 23:43Co-creation workshops
- 28:22Documenting findings
- 32:35Summary
- 32:58Q&A
related talks
24mThe QA spectrum
40mAmplifying Agile Quality Practices
53mIs having a QA a symptom of a dysfunctional team?
45mSame Old Story: Foundation of the QA Department. Tips and Tricks
01h 09mThe Art and Science of Questioning
40mReal Quality Assurance from an Agile and Lean Viewpoint
25mQA Navigation Board–Venture into uncharted waters of quality assurance
15mHow we do Quality Assurance at King and How Agile Jenga Helps us With our Processes