Good People - Leadership In The Digital Age
summary
Claims that leadership boosts performance when rooted in character not just skill, backed by 100 case studies and concrete metrics: 17 years of falling institutional trust, 32% average employee engagement, WD‑40 shows 98% employee recommendation with decades of shareholder returns, a nail‑salon chain built with hygiene, data and dignity reaching higher sales per square foot than Neiman Marcus and ~$50M funding. Prescribes three core values—truth, compassion, wholeness—and practical moves like people first hiring, mentorship to develop character, and funding with no liquidity pressure to favor long‑term value.
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chapters (10)
- 0:00Defining good people
- 1:12The crisis of trust
- 3:06Redefining leadership
- 4:28Cornerstones of goodness
- 5:58Case study: WD-40
- 7:51Overcoming biases
- 9:46Business as a force for good
- 12:14Long-term vs short-term
- 13:57Principles for leadership
- 15:32Call to action
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